Consumer Protection

Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

NOTICE TO CLIENTS
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.

Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.

Please call 1-800-821-3205 for more information.

Texas Behavioral Health Executive Council (BHEC)
333 Guadalupe Street, Tower 3, Room 900
Austin, Texas 78701

Risks and Benefits of Therapy
There are risks and benefits to participating in therapy that should be carefully considered. Potential risks include, but are not limited to:

  • Uncomfortable levels of sadness, guilt, anxiety, anger, or other negative feelings
  • Recall of and attention to unpleasant memories
  • Thoughts and feelings that are disruptive to daily functioning
  • Temporary worsening of symptoms
  • Unsuccessful resolution of symptoms
  • New and different symptoms may develop

While considering these risks, also know that the benefits of therapy have been well-documented through research. Some common benefits are decreased symptoms, improved communication in relationships, and better problem-solving and coping skills.

I will utilize my professional knowledge, skills, resources, and training to assist you. If you could benefit from a treatment I cannot provide, I will help you to obtain information and the appropriate referrals.